* Bachelor or master’s degree in HROD, Human Resource Management, Industrial & Organizational Psychology, Public Administration, Political Science or related fields.
* 5-7 years’ working experience in across industries (e.g., Banking, Insurance).
* Experience in design development programs, learning tools, and leading projects.
* Work well with cross-functional set up.
* Experience in coaching, training, and design training programs.
* Ability to communicate effectively with good interpersonal skills and good teamwork.
* Customer-centric with high degree of service mindset.
* Expertise in Excel, PowerPoint, and Word applications.
* Be able to consider relative costs and benefits of potential actions to choose the most appropriate.
* Self-motivated and keen to learn new knowledge/skills.
* Good communication in English.