Business Development & Sales,
• Identify, develop, and execute new business opportunities in logistics services including air freight, sea freight (FCL/LCL), transportation, warehousing, and end-to-end supply chain solutions.
• Lead the full sales cycle from prospecting and lead generation to negotiation, contract signing, and account handover.
• Generate leads through cold calling, client visits, referrals, networking, and industry events.
• Build, manage, and grow a strong sales pipeline to consistently achieve monthly, quarterly, and annual revenue targets.
• Prepare and present professional sales proposals, quotations, pricing models, and service agreements tailored to client needs.
• Negotiate commercial terms and close deals while ensuring profitability and compliance with company policies.
Air & Sea Freight Sales Leadership,
• Handle and oversee both air and sea freight sales processes, including pricing, routing, carrier selection, and service offerings.
• Maintain strong relationships with airlines, shipping lines, agents, and overseas partners to support competitive pricing and service reliability.
Team Leadership & Performance Management,
• Lead, coach, and mentor the sales and marketing team to improve performance and professional development.
• Set clear sales targets, KPIs, and performance metrics for team members.
• Monitor individual and team performance, conduct regular reviews, and implement corrective actions where required.
• Develop and execute sales procedures, pipelines, and reporting structures to ensure consistency and transparency.
🔗Client Relationship Management,
• Build and maintain long-term relationships with key accounts, strategic customers, and high-value prospects.
• Coordinate closely with operations, customer service, and finance teams to ensure smooth service delivery and billing accuracy.
Marketing & Market Intelligence,
• Conduct market research to understand customer needs, industry trends, pricing structures, and competitor activities.
• Identify new market segments, trade lanes, and service opportunities.
External Representation,
• Attend client meetings, industry events, exhibitions, and trade shows as required.
• Represent the company professionally in all external engagements.
