HR Operations Excellence & Service Delivery
Lead the People Operations team covering HR services, employee lifecycle processes, HR administration, and employee support.
Ensure efficient, accurate, and timely delivery of HR processes, including onboarding, offboarding, contracts, and employee documentation.
Implement service-level standards to enhance the employee experience and HR responsiveness.

2. Recruitment & Workforce Planning
Lead the Talent Acquisition function to ensure UBIS attracts and hires the right talent across manufacturing, technical, corporate, and leadership roles.
Partner with department heads to define manpower plans, job requirements, and success criteria.
Oversee sourcing strategies, competency-based interviews, assessments, and selection processes.
Strengthen employer branding through campaigns, social media, job fairs, technical school/university partnerships.
Monitor TA metrics (time-to-fill, cost-per-hire, quality-of-hire, candidate experience).
Build talent pipelines and recruitment channels for critical and technical positions.

3. Compensation, Benefits & HR Compliance
Oversee monthly C&B governance (accuracy, audits, internal controls) in collaboration with Finance shared services.
Govern compensation, benefits, incentive programs, and HR policies to ensure fairness and competitiveness.
Ensure compliance with labor law, regulatory requirements, ISO standards, and internal policies.

4. HRIS & Digital Transformation
Lead implementation and optimization of HRIS/on-cloud HR systems, ensuring data accuracy, role-based access, and reporting reliability.
Improve digital employee services (self-service, workflows, forms, approval matrix, automated reporting).
Use HR analytics to provide insights on workforce trends, turnover, productivity, and cost.

5. Employee Relations & Workplace Governance
Serve as a key partner in employee relations, grievance handling, and disciplinary procedures.
Strengthen HR governance, employment contracts, DOA alignment, and policy standardization.
Support labor law compliance, engagement with government offices, and audit readiness.

6. People Operations Strategy & Continuous Improvement
Develop a People Operations roadmap emphasizing operational excellence, digitalization, and service improvements.
Lead process redesign initiatives to reduce redundancy, minimize errors, and improve employee experience.
Partner with Talent Management and TA teams to ensure smooth collaboration across the full employee lifecycle.

7. Data, Reporting & Risk Control
Oversee HR data management, audit trails, backup/recovery logs, and data privacy compliance.
Provide accurate HR reports, dashboards, and insights to executives and stakeholders.
Ensure key HR processes are compliant with internal audit, external audit, and ISO requirements.